Delivery and Shipping
We try our utmost to process and dispatch orders on the same day, indeed 90% of our orders are dispatched on the same day as the order is placed. (Orders placed after 3.00pm will be dispatched the next working day).
We use Royal Mail 1st Class post for small orders such as spare parts, and Fedex or DPD for large orders such as golf trolleys.
We have various postage rates for small orders as we try not to make a profit on P&P charges. Our postage rates start from as little as £1.49, with Free delivery on orders over £15 (to UK mainland, N. Ireland and ROI).
For all destinations (UK, Ireland, EU, Rest of World):
To find out a postage charge on an item or items, simply add them to your 'Basket' and click on 'View Cart' where the postage rate will be shown (once you choose your delivery area from the drop down menu).
*Please note that delivery times stated are accurate, but never guaranteed due to the various reasons outside of our control. This is because we use the a range of third party couriers, like Royal Mail and DPD, to deliver orders to you. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally, you. Examples include extreme weather conditions, or particularly busy times of the year, such as Christmas. We work closely with our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers.
We will get in touch if an item in your order is out of stock.
In the rare event when a certain item in your order has ran out of stock, (such as two customers ordering the last item at once), and we are unable to dispatch your goods to you, we shall contact you via e-mail/telephone to advise you of the situation. You will of course have the option to select a different product, choose to wait whilst we re-order from the manufacturer, or cancel your order if it is not convenient for you.
EU Deliveries: Please click here for customs information
For any shipping queries please contact us:
Tel: 08435 23 51 30